Frequently Asked Questions
Got Questions About Carpet Cleaning,
Fire, Water and Mold Damage?
FAQs are listed questions and answers on Fire and water home restoration
and carpet cleaning.
How often should I have
my carpet cleaned?

Carpet cleaning is a necessity!
If your carpet has not been cleaned
in over a year then your long over
due. Rainbow Phoenix
recommends that you clean your carpet every six months if you have kids and pets or kids and smokers in the family.
Is a do-it-yourself
carpet cleaning machine better then
a professional carpet cleaning
machine?
Cleaning your carpets are not
just about the equipment used.
A huge factor is knowing what your
doing. Our caret cleaning technicians
are trained professional carpet
cleaners and guarantee a good
cleaning job the first time. Homeowners
who rent a carpet cleaning machine
need to understand that there are many different types
of carpets and carpet fibers that
require different types of cleaning
solutions including protective
coatings and stain resistant
finishes.
Can my carpet be saved
after water damage?
Water damaged carpet has to be
cleaned and then dried Asap. Wet carpet
if not dried properly can hold water
and then eventually create toxic mold
and further damage to flooring
beneath the carpet. There are so
many ways a carpet damage in a home
can occur: flooding, pipe burst or appliance
leak. Immediate steps need to be
taken to cleanup the carpet before
any repairs can be made.
What is top down drying?
Also referred to as "rapid
structural drying". This is when
water is extracted from the flooded
area. Once the water has been
extracted circulating air is used to speed-up evaporation
of any remaining moisture in the
damage areas. Once moisture has evaporated,
the next step is to remove it from
the air quickly. If moisture is not
removed from the air the threat of mold growth or damage to structural materials and contents
looms.
How effective is hot water
extraction on water damaged carpets?
The
Hot Water Extraction
method, used in water extraction and for "steam cleaning" (e.g. carpets.
as listed by the
IICRC to be the primary method for cleaning carpets
- residential, and commercial). This
is a pressurized hot water extraction process
using a combination of high water pressure for agitation, and hot water to increase reaction rate.
Most carpet manufacturers
require hot water extraction
cleaning to be performed by a
professional carpet cleaning
home restoration company in order to
maintain most carpets and carpet fibers.
This carpet cleaning procedure is
performed with a cleaning unit that
is mounted on a
truck.
The carper cleaner utilizes the cleaning tools and the
hoses that connect the cleaning tool
to the truck. A cleaning solution is
applied to the carpet under pressure
and at high temperatures which helps
the carpets dry faster. Once the
carpet is cleaned
no residue is left behind ensuring
that your carpet does not attract oils after cleaning.
How long will it take
carpets to dry after professional
cleaning?
Carpets cleaned by a professional
carpet cleaner should take no more
then 6-8 hours.
Can carpet
cleaning lead to mold in the home?
If the carpet is not cleaned by a
professional carpet cleaning there
is a huge possibility that mold
can grow and spread in a home. Mold
can grow on the soils in a carpet. A
professional carpet cleaning
professional skilled in trained to
look for mold will identify, kill
and remove mold for good!
5 steps to clean carpets according to the IICRC include:
- Pre-Vacuum
- Soil Suspension
- Soil Extraction
- Pile Setting or Grooming
- Drying
Why is the indoor
environment important to our health?
Indoor air pollution can damage
an individuals health. Human exposure to air pollutants
according to the EPA indicate that indoor air levels of
many pollutants may be 2-5 times
and, occasionally, more than 100
times higher than outdoor levels.
Carpeting in schools
and indoor air quality:
Carpets in schools can help the
quality of indoor air by trapping
contaminants and allergens. For more
information on Indoor air quality
and schools see below:
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